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HomeCustomer Service
Customer Service  
BBQ Factory offer full product support on all of our Tucker Barbecues, outdoor furniture, heating, and umbrellas.
We have a team of dedicated service people available Monday to Friday along with our sales team on the weekends.
Our service centre is at 142 Silverwater Road, Silverwater, NSW. Australia.
We offer spare parts and service on our Tucker barbecues and can also supply parts and service for most other makes of barbecues.
We have a sheet metal shop and can repair barbecues, make lids, drip trays and parts for most barbecues at our Monavale outlet.
We can quote repairs and offer a service at your home if required.
We have our own delivery trucks and utes, along with experienced technicians, delivery and assembly people.
We have a small design team so as to offer custom made orders for projects and have the facility to custom make furniture and outdoor kitchens if required.
Contact us for quotes and orders.
     
 
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MON-SAT 9:00AM - 5:00PM
SUN: 10:00AM - 4:00PM
Castle Hill    Chatswood
  Mona Vale    Taren Point
  Silverwater
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